Privacy Policy

Effective Date: 01 April, 2025
Website: https://duhiayurveda.com
Brand: Duhi Ayurveda

1. Introduction

At Duhi Ayurveda, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://duhiayurveda.com, or otherwise interact with us.

By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

- Personal Identification Information: Name, email address, phone number, shipping address, billing address.

- Order & Payment Information: Products purchased, transaction details (via our payment gateway; we do not store card information).

- Technical Information: IP address, browser type, device info, location, cookies, and usage data.

- Communication Information: Any correspondence you send to us including emails or responses to surveys.

3. How We Use Your Information

We may use your information for the following purposes:

- To process and deliver your orders.

- To personalize your experience on our website.

- To send transactional emails or messages.

- To improve our website, services, and customer support.

- To comply with legal obligations.

- For marketing and promotional purposes (only if you opt-in).

4. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

- Service providers: Logistics, payment gateways, analytics tools.

- Legal authorities: If required by law or in response to valid legal requests.

- Marketing platforms: To show you relevant ads (e.g., Facebook, Google), only if you have opted in.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

- Understand how you use our website.

- Enhance your shopping experience.

- Show you relevant ads on social media or search platforms.

You can disable cookies in your browser settings, though some features may not work as intended.

6. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

- Access the personal data we hold about you.

- Request correction or deletion of your data.

- Withdraw your consent at any time.

- Opt out of marketing communications.

To exercise any of these rights, please contact us at connect@duhiayurveda.com.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://duhiayurveda.com.

11. Contact Us

If you have any questions or concerns regarding this policy, contact us at:

Duhi Ayurveda
Email: connect@duhiayurveda.com